2008 Woodie Awards
IT Revamps Network, Results in Difficulties
Campus Internet Remains Inconsistent
Jessica Havery
Issue date: 9/16/04 Section: News
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Since the beginning of the fall semester the Department of Information Technology has overhauled its campus network, leaving several students with Internet complications and faulty connections.
According to Jeff Giacobbe, acting Director of Networking and Telecom Systems, IT is meant to "provide the latest technology and support for pedagogical learning." Some students, however, feel that IT has not provided the support that they should.
The Department of Information Technology attempted to inform students of upgrades, changes, and technical problems through a memo that had been hand- delivered to Residence Halls. The department intended for every incoming student to receive the memo on move-in day. However, students either did not receive the memo, or did not read the information they were given, Giacobbe said.
During the first few weeks of the semester, the Department of Information Technology will be repeating the computer clinic in order to reduce the number of virus contamination. At the clinic, a student's computer will be automatically scanned for viruses and inadequate security. In addition to preventing data loss, data corruption, and loss of network connections, this proactive solution works to protect the school's network, he said.
Of the 2,191 student computers to go through the department's security check, only 220 failed. "[We] were very surprised that the vast majority of student computers were okay," Giacobbe said.
A major concern of students is the security of the school's network connection. "I shouldn't be scared to leave my computer hooked up to the network for an extended period of time," Sarah Bruce, a senior music education major said.
A growing number of security breeches have allowed numerous network "emergencies" to affect the campus; and "[the department] should be working to prevent virus breakouts, or inform students of the best way to protect themselves from being infected," said Bruce.
According to Jeff Giacobbe, acting Director of Networking and Telecom Systems, IT is meant to "provide the latest technology and support for pedagogical learning." Some students, however, feel that IT has not provided the support that they should.
The Department of Information Technology attempted to inform students of upgrades, changes, and technical problems through a memo that had been hand- delivered to Residence Halls. The department intended for every incoming student to receive the memo on move-in day. However, students either did not receive the memo, or did not read the information they were given, Giacobbe said.
During the first few weeks of the semester, the Department of Information Technology will be repeating the computer clinic in order to reduce the number of virus contamination. At the clinic, a student's computer will be automatically scanned for viruses and inadequate security. In addition to preventing data loss, data corruption, and loss of network connections, this proactive solution works to protect the school's network, he said.
Of the 2,191 student computers to go through the department's security check, only 220 failed. "[We] were very surprised that the vast majority of student computers were okay," Giacobbe said.
A major concern of students is the security of the school's network connection. "I shouldn't be scared to leave my computer hooked up to the network for an extended period of time," Sarah Bruce, a senior music education major said.
A growing number of security breeches have allowed numerous network "emergencies" to affect the campus; and "[the department] should be working to prevent virus breakouts, or inform students of the best way to protect themselves from being infected," said Bruce.