2008 Woodie Awards
Academic Advising Tries a New Approach
Help Desk Used to Provide New Form of Registration Assistance to Students
Jessica Havery
Issue date: 10/21/04 Section: Opinion
Beginning this week, Academic Advising branched out of its Morehead office and began to offer its services in the Student Center lobby, said Gail Feinbloom, associate director for the Center of Academic Advising and Adult Learning.
"The Center for Academic Advising and Adult Learning decided on this new initiative as a way of making advisors more accessible and visible to students," Feinbloom said.
"Academic Advising really goes out of their way to meet the needs of the students," sophomore history major John DeAngelis, said. "They have accommodated all of my needs, and I would definitely use the advising help desk," DeAngelis said.
For three days this week, the department set up an advising help desk to assist students with immediate registration concerns. The desk is equipped with wireless computers and advising literature that allows the staff to answer most student queries, Feinbloom said.
"I think that the services have potential to be very helpful for new students who are not familiar with registration," senior English major Devin Peacock said. "New students have general concerns, rather than a third-year student who has [specific] major requirements," he said.
"The help desk is an additional resource to assist our students and does not take the place of a student's designated advisor," Fienbloom said. "For more in-depth assistance [the department] always directs a student to his or her designated advisor."
"If successful, [the department] will continue to use the Student Center as an advisement location, in addition to expanding to other venues such as residence halls," Feinbloom said.
"We wanted to remind students that registration is next week and that they are encouraged to register as soon as their priority date allows," Fienbloom said.
The help desk gives our busy students the opportunity to ask quick advising questions without having to seek [the department] out, Feinbloom said.
"I had no idea that this service was available, but I will definitely take advantage of it," sophomore political science major Pierre Johnson said. "I hope more students realize that this is an option, because it seems to be a very helpful service."
"The Center for Academic Advising and Adult Learning decided on this new initiative as a way of making advisors more accessible and visible to students," Feinbloom said.
"Academic Advising really goes out of their way to meet the needs of the students," sophomore history major John DeAngelis, said. "They have accommodated all of my needs, and I would definitely use the advising help desk," DeAngelis said.
For three days this week, the department set up an advising help desk to assist students with immediate registration concerns. The desk is equipped with wireless computers and advising literature that allows the staff to answer most student queries, Feinbloom said.
"I think that the services have potential to be very helpful for new students who are not familiar with registration," senior English major Devin Peacock said. "New students have general concerns, rather than a third-year student who has [specific] major requirements," he said.
"The help desk is an additional resource to assist our students and does not take the place of a student's designated advisor," Fienbloom said. "For more in-depth assistance [the department] always directs a student to his or her designated advisor."
"If successful, [the department] will continue to use the Student Center as an advisement location, in addition to expanding to other venues such as residence halls," Feinbloom said.
"We wanted to remind students that registration is next week and that they are encouraged to register as soon as their priority date allows," Fienbloom said.
The help desk gives our busy students the opportunity to ask quick advising questions without having to seek [the department] out, Feinbloom said.
"I had no idea that this service was available, but I will definitely take advantage of it," sophomore political science major Pierre Johnson said. "I hope more students realize that this is an option, because it seems to be a very helpful service."